My mother-in-law gave me printer ink for Christmas. Some
people are just better gift givers than others. There is simply no better gift
for a writer than a full printer cartridge. We writers print a lot of stuff,
and most of us are broke. I guess it wouldn’t be so bad if printer ink wasn’t
apparently made out of liquid platinum and powdered diamonds.
In the shady world of “factory-authorized” parts, there is
no group more skilled in the fine art of price gouging than computer printer
manufacturers and their ink, with HP leading the league.
I think if we were forced to buy drinking water from HP it
would go something like this:
The super-cool stainless steel flip-top sippy straw
container would cost 99 cents, and would come “pre-filled” with water, but
really only filled 25%.
Refilling the container with delicious HP water would cost
roughly $6000 per sip.
The flip-top sippy straw would immediately close and lock if
the bottle was ever filled with tap water, and you would receive a corporately
polite, yet obviously testy “courtesy email” from HP reminding you that your
state-of-the-art HP water bottle can only perform correctly with genuine HP
fluids.
We have an HP Photosmart printer that takes six separate ink
cartridges. Why? Because I print a lot of high-quality, high-gloss photos that
I take on my cell phone camer… No, that’s not it. I really only ever want to
print in black and white. We have this printer because friends gave it to us for
free when our old one stopped working. Six separate ink cartridges you ask?
Why, yes. That would be Black, Cyan, Magenta, Yellow, Light Cyan, and Light
Magenta. Hmm… Light Cyan and Light Magenta? I guess HP couldn’t figure out how
to just use less regular Cyan when the print called for a lighter blue.
Just in case you got the notion that you didn’t need all those
different colors, HP found a way to prove you wrong. On the face of each
cartridge there is a raised plastic molded shape, like the preschool
peg-in-hole star and half-moon shapes. Each color has a unique shape that has
to line up with that same shaped hole in the printer body before the cartridge
will seat properly, preventing you from substituting Cyan for, let’s say, Light
Cyan. I know this is obviously not a ploy to restrict my freedom of choice if I
am the type of person who could care less about color accuracy. I’m sure it’s a
well-meaning way for HP to protect its good name in case I would have the gall
to swap colors and make outrageous accusations about them printing mottled
browns instead of vibrant greens. It is obviously not just a way to make me buy
more ink cartridges. They would never do that.
Although… My printer did seem to get pretty testy a while
back when I tried to put a cheaper refilled ink cartridge in it. (By cheaper, I
mean cheaper the way buying one hamburger at a McDonald’s in town is cheaper
than buying all the McDonald’s franchises in town.) I received an error message
telling me, in essence, to get that interloping piece of non-gold-plated
garbage out of there at once, or the printer may be forced to explode just to
teach me a lesson about brand loyalty. The Corleone family could learn a thing
or two from HP.
Undeterred, I did manage to find the LD brand of
“remanufactured” ink cartridges that work in the printer and don’t require
taking out a second mortgage to acquire. Take that, HP! My printer no longer
threatens me with inaction or malfunction, but I did receive a pretty shady
message from its LCD screen the other day.
Warning: Printer ink
cartridge expiring.
Please replace, or hit
arrow key for more details.
When I hit the arrow key, I got this condescending follow-up
message:
The warranty will not be
honored for damage due to expired cartridges. Press OK to continue anyway.
It no longer threatens me directly, I guess I should say.
We’ve moved to vague threats about possible damage and warranty waiving “if,
God forbid, sumptin should happen to this beautiful printer yous gots here.”
Come on guys! You already try to get me to replace the
cartridges six weeks early as it is. You start warning me about low ink levels
and suggesting cartridge replacement 500 pages before it actually runs out, and
even then, I’m not really sure if it did or not, because I never get to see the
words slowly get dimmer and then disappear off the page. The last page out of
the printer looks perfect and then you just refuse to print anymore, citing an
empty cartridge. What am I to do but take your word for it?
“Empty” cartridges or not, this expiration thing is a new
low. I mean, really fellas? I’m not buying cartridges fast enough for you? Now you're
trying to scare me with threats about disavowing my warranty because I
apparently don't use my Light Magenta as often as you'd like? That’s pretty
weak.
If you really want me to use more ink, why don’t you just make
me print “test pages” every week or so, using a thinly-veiled ruse of “needing
to check the printer alignment,” as if that’s even a thing. You could also double
down on that idea and require “test pages” every time I change an ink cartridge.
And no matter what cartridge I changed, each one of these “test pages” could
use an inordinate amount of all the ink colors, so much so that the page is
limp and wet when it comes out of the printer, making me afraid to get it near
my clothes or the furniture.
Oh, wait… You already do that.
See you soon,
-Smidge
Copyright © 2014 Marc Schmatjen