Showing posts with label Walmart. Show all posts
Showing posts with label Walmart. Show all posts

Wednesday, January 22, 2025

An Open Letter to Walton Enterprises

Dear Walton Enterprises,

As your lawyers have probably informed you by now, you own both Walmart and Sam’s Club. Congratulations on that! Well played. That probably makes you a few bucks each month. Good for you!

As you may recall, last August I gave your Sam’s Club checkout tool, Scan & Go, a glowing recommendation. It’s a fabulous piece of technology that makes me actually look forward to shopping at your store. Again, congratulations on that!

I’m writing today, however, because of the insane dichotomy I’m experiencing recently between your two store brands. While Sam’s Club continues to be an absolute shopping joy, Walmart seems to be sliding the other direction at break-neck speed.

As I mentioned back in August, you still seem to be positioning people who want to check my receipt at the exits of your Walmarts. While that is sensible and necessary for your Sam’s Club Scan & Go system, it’s just flat-out annoying at Walmart, where I have already unpacked and repacked my cart at the checkout. So, no, I’m not stopping again and retrieving my receipt out of my wallet so the person at the door has something to do.

But apparently, your Walmart self-checkout monitors, your actual checkers, and that person on the stool by the door can’t seem to stem the tide of Walmart shoplifters. I assume that’s the reason you seem to be locking up all the merchandise?

Which brings me to the reason for my letter to you today. The locks. I noticed it starting a few years ago. And don’t get me wrong, I understand the glass doors and locks on the small hand tools. But even back then, when the only things you were putting behind locked glass were the tools and small expensive electronics, it wasn’t always easy to find someone with the key.

Fast forward to today and you are completely out of control. Now it seems that every aisle has something behind glass, and I dare you – I double dare you – to find an employee within 700 feet of what you’d like to buy. And if you do, I’ll personally give you $100 if they actually have the key. It’s like going to a store that’s closed, so all you can do is peer in the window at the things you wish you could have.

I was in my local Walmart on Monday and you had a locked glass door protecting the laundry detergent. The laundry soap!! Why are you making it hard to buy soap? Has fabric softener become a hot item for the thieves? How in the hell is anyone shoplifting a two-gallon jug of Tide?

I went to automotive. You locked up the antifreeze. It’s an eleven-dollar jug of neon-green liquid. Again, same question as the Tide. What the hell??

But probably the craziest thing I saw – and I’m including all the other Walmart shoppers in that – was the locked glass door in front of the socks.

THE SOCKS!

I didn’t bother to check, but how much could your most expensive, high-end pair of socks actually retail for? A dollar sixty-eight? What’s the matter with you? Mind you, the boot display was wide open for me to put my hands all over – and my feet in – as many pairs of work and casual boots as I pleased, but there was no way you were going to let me anywhere near those high-dollar socks without the help and watchful eye of a completely non-existent employee.

Seriously?? Who are you worried about? Based on the number of employees who work there versus the miniscule number of them that were trusted with a key, I almost think you’re trying to keep them away from the merchandise as much as you are me.

I’m no fortune teller, but this situation doesn’t require such mystical powers. It’s very easy to see where this is headed. Now, I understand why you haven’t implemented the Scan & Go system at your Walmart stores. It’s a largely different shopper demographic than your Sam’s Club stores. Many of your Walmart regulars might not have access to a smartphone, or the ability to find and use the app, or even all their teeth.

But you need to figure something else out, because the glass door road is a dead end. The way I see it, you have only two choices going forward. Either take down the glass barriers that are keeping us from doing our sock and detergent shopping, or hire two hundred more employees at each location so we can all have our own personal key bearer.

If you don’t do one of those things soon, the only people you’re going to have left “shopping” at your stores are the shoplifters. Again, I’m no expert, but that doesn’t seem like a sustainable business model.

See you soon,

-Smidge

 

Copyright © 2025 Marc Schmatjen

 

Your new favorite book is from SmidgeBooks

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Wednesday, October 18, 2023

Good Apps and Bad Apps

Technology is an amazing and scary thing.

I just read a really good insight that I now can’t find anymore, because I saw it when I was mindlessly scrolling through one of the social media apps, and the act of years of mindlessly scrolling through social media apps has reduced my attention span and retentive memory to that of a hamster.

So, I will paraphrase and apologize in advance to the person responsible for this pearl of wisdom if I get the ages and exact wording wrong. It went something like this:

Any new technology invented before you were born until age 18 is just normal and how the world works. Anything invented from age 19 to 45 is an amazing new life-changing breakthrough. And any new tech inventions from age 45 until your death all go against the natural order of things and will surely contribute to the downfall of our society.

I’m 51, so I think you know where I stand on the new stuff. Actually, I think I do OK for the most part, but I am convinced that ChatGPT is 100% going to be the end of us.

There are plenty of examples of good, useful apps out there, and I still embrace them. And there are maybe just as many examples of apps that never should have been made in the first place and will surely bring on the end of times. Those are all the ones the teenagers use.

One good example of how I am embracing technology in my advanced years is the Sam’s Club Scan & Go app. I just used it again this morning, and it is a game changer. You just use your phone to scan the barcodes of everything that goes into your cart. You can easily change the quantities, so you only have to scan one of the six packs of bacon crumbles you are buying, as a real-life recent example.

As you make your way through the poor man’s Costco, the app keeps a handy running dollar total of your purchases, so you can easily see how much longer you’ll have to work before retirement. But let’s face it – the number is meaningless because you’re buying six bags of bacon crumbles, for goodness sake. You’ll never live long enough to retire.

Once you are done shopping – signified by a very large three-digit number at the top of the screen and no more room in your giant, oversized cart for anything else – you just hit the Checkout button, and head for the door. A nice person near the exit scans a barcode on your app then scans a couple of items in your cart to make sure your large three-digit number shouldn’t be larger, and they wish you a nice rest of your day.

Checkout lines are for chumps.

Scan & Go is an excellent example of a good app.

Do you know what isn’t a good app? The one that a business I have visited in the past just emailed me about.

Right there at the top of my inbox the other day was the subject line, “Donate Using Our App and You Could Win Big!”

My first thought: Umm… say what? This is a very bad idea.

Why, you ask? The company encouraging me to donate using their app was Vitalant. (Formerly, BloodSource).

I am by no means an expert, but donating blood is really a situation where I think you need hands-on professionals involved in a controlled setting.

Donating with an app seems insanely problematic.

See you soon,

-Smidge

 

Copyright © 2023 Marc Schmatjen

 

Your new favorite book is from SmidgeBooks

Your new favorite humor columnist is on Facebook Just a Smidge

Wednesday, February 15, 2017

These Guys Sound Fishy

A long time ago, in another life, I worked in the construction industry. I was pretty good at pretending, so it took a number of years before anyone figured out that I had no idea what I was doing, and I was forced to become a humor writer instead.

At some point along the way, I worked with a guy named Ivan. As you can imagine from the name, he was Chinese... wait, no, Russian. He was Russian. He and his cousin had moved to the United States from Russia (or maybe one of the ‘ias, or the ‘stans – I don’t remember exactly) when they were in their early twenties. He was (and I am hoping, still is) a fun and enthusiastic guy, a hard worker, and an interesting fellow to talk to.

I had a lot of great conversations with him about his move to America and settling in. When he arrived he was most amazed about the amount of choices for everything at the grocery stores. He said in Russia you could usually find what you needed, but there would only be one brand of each thing. No wonder he moved. That’s just no way to live.

Fortunately, we have a lot of Russian immigrants, so he had an American-style selection of Russian ladies to choose from when it came to dating, and he was married with kids when I met him.

One day at the job site he was on the phone discussing his wife’s birthday present - with his black market hedgehog dealer, obviously. Because it had simply never occurred to me to own a hedgehog, I had no idea they were illegal to keep as pets in California. Apparently, the way he told it, every person from Russia loves hedgehogs, so it was going to be the ultimate gift for his wife.

I’m not one hundred percent sure what would happen if I gave my wife an illegal hedgehog for her birthday, but I’m certain she would have a less-than-Russian reaction. She might even report me to Fish and Game, or whomever is in charge of trying to thwart illegal hedgehog smuggling. No telling.

He had some good stories, but none better than the one about his first trip to Walmart.

He and his cousin had just arrived in the U.S., and wanted to gear up to go fishing. They were looking to purchase waders. (For those of you from New York and LA, waders are rubber overalls with attached boots, sort of like a prophylactic for your whole body. Instead of standing on the bank of the river not catching any fish, you can wade out into the water up to your chest and still not catch any fish, but you’ll be dry, like you were on the bank.)

Ivan and his cousin spoke almost no English at this point, and they were at the sporting goods section of a Walmart, which did not carry waders. This was before the internet (yes, kids, there was a time before the internet when we all had to talk to each other – dark times indeed), so with severely limited English, the two Russian twenty-something males were attempting to ask the female Walmart clerk where to go to buy waders.

That’s all well and good, and might have turned out fine, but the problem was that between the two of them, the only English fishing-related word they knew was ‘hook.’

They did not know the word ‘waders,’ nor did they know ‘boots,’ or anything else that might have described the uniquely-purposed item they were trying to source. All they knew was the word ‘clothes.’

So here are our heroes, both pantomiming the writhing, thrashing, yanking, and pulling required to actually get a pair of fishing waders on and pulled up to your chest, occasionally throwing in a whipping motion to simulate casting a fly rod, all the while repeating the same phrase they have expertly assembled in English to get their point across to the female clerk.

“We need hooker clothes.”

She called the police.

When the police department’s Russian interpreter peeled himself off the floor after his fit of hysterical laughter, he explained the misunderstanding to both parties, and everyone had a good chuckle. No charges were filed.

Learn the language, kids. (Or always have the internet handy.)

See you soon,

-Smidge


Copyright © 2017 Marc Schmatjen


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Wednesday, December 11, 2013

Remote Training My Kids

I have decided what I really want for Christmas. Shock collars. For my kids. I know shock collars are traditionally put on hunting dogs, but I see some real potential for them in the arena of parenting. Actually, they are now known as “remote trainers” in the hunting world, since most of them have a feature where you can first send your misbehaving pooch an audible tone instead of a shock. If they don’t get the message to heel from the beep in their ear, then you can hit them with the voltage to straighten them out.

That’s a good system, and “remote trainer” is a good name for what I want to outfit my children with. I’m not sure a big dog collar is really the way to go with kids, but it will have to do until the technology catches up and we can have implantable chips behind their ears.

The idea hit me the other morning while I was in my office. My boys were in the game room down the hall watching early morning cartoons, and my wife was still sleeping. They were forgetting to use their whisper voices during an argument about Phineas and Ferb, and I was forced to get out of my chair and walk down the hall to shush them. Since my wife was sleeping in the next room, I couldn’t just remain seated and yell for them to be quiet.

Besides the obvious irony of yelling “Be quiet,” we are trying to do less remote voice-activated parenting, not more. Standing in one place and yelling castigations at your kids is a very Walmart style of parenting, and we are looking to parent at at least a Target or Costco level. The remote trainer would help tremendously in that effort, since our house is 3200 square feet. I don’t want to yell, but I also don’t want to walk up all those damn stairs again just to quietly tell one of my boys to stop sitting on the other one.

The children’s remote trainer I’m envisioning would go much further than the canine version, since we are dealing with humans here, even if the difference is hard to perceive most days. The kid’s collars would obviously have the shock feature and the audible tone, but they would also have a two-way intercom, a closed-circuit video camera, a muted listening mode, and even a heart rate monitor.

Picture the scene:
You are lounging comfortably in the living room with your favorite (insert time-sucking device here). You hear one of your offspring fail to use his or her nice words. The situation is escalating, and soon there will be hurt feelings (or noses) if cooler adult heads do not intervene. You call out for your spouse, but they have obviously fled the house in search of a more peaceful environment. It is up to you to discipline your children. Drat.

If you are striving to parent above a Walmart level, this is when you would normally have to resist your natural urge to yell “Knock it off!” at the top of your lungs and actually move your butt out of the chair. No need! Enter your saving grace, the Smidge Long distAnce Parenting Electronic Module, or SLAP ‘EM, for short. Just pull up the SLAP ‘EM app on your smartphone, choose the offending child from the home screen, and pick your mode of action. A friendly audible tone to alert the offending youngster that punishment is coming if immediate action is not taken to apply the golden rule and use your nice words, or perhaps a friendly conversation with the tyke on the intercom located just below his or her chin. After getting laid out on the carpet a few times with the 2000-volt “enforcer” mode, your little cutie pies should straighten up and fly right at the first hint of sound from their new collars.

Afraid they might try to remove the collar and negate its effectiveness? Not to worry. Any unauthorized tampering with the locking clasp and the enforcer mode is triggered. Zap! They won’t try that twice.

Things a little too quiet in the next room? Check the video feed and listen in to see what your angel is up to. You can check their vital stats, too. Monitor heart rate and breathing for their safety, and also to make sure they didn’t somehow Houdini the thing off and leave it lying on the floor while you mistakenly think they are just having an impromptu nap.

With a 20-year battery life and the app running off your Wi-Fi at home, and your cell signal when your child is roaming, the SLAP ‘EM will have an unlimited range, so you can use it when they are in elementary school all the way through grad school. You can monitor their school day from the comfort of your couch, or if you prefer, shareable access codes to the smartphone app will allow other parents and even their teachers to keep them in line at all times. Sleepovers will cease to be the chaotic nightmare they once were when all the kids see their names on your SLAP ‘EM home screen.

“What about my younger kids?” you ask. Although we no longer have any toddlers in the house, I remember them as being a handful. They make toddler leashes, but do you really want to step over that line and put your toddler on an actual leash? Of course you do. You just don’t want to be actually seen in public with your kid on an actual leash, but in public is exactly where you need it. Problem solved with the SLAP ‘EM! You have your cell phone in your hand at all times anyway, so why not let that fact put the fear of God into your little munchkins? It’s an electronic leash, with no unsightly, shame-inducing actual physical tether.

No kid will be safe when you can always reach out and SLAP ‘EM! (All rights reserved) Look for them at fine retailers -- or at least at Walmart -- by next Christmas.

What will all this surveillance and instant punishment do to the next generation of children? No telling, but I’m sure everything will turn out just fine.

See you soon,

-Smidge


Copyright © 2013 Marc Schmatjen


Check out The Smidge Page on Facebook. We like you, now like us back!

Also visit Marc’s Amazon.com Author Page  for all his books. Enjoy!